Immediate need for a talented ServiceNow Platform Developer. This is a 18+ Months Contract opportunity with long-term potential and is located in Atlanta, GA (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-51284
Pay Range: $65 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Ensures platform alignment with business and IT strategies
- Provides consultative technical leadership to the platform team, management, and senior leadership
- Creates and maintains a detailed view of the existing architecture
- Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions
- Resolves technical escalations, including responding to defects, incidents, and service impacting issues
- Participates in process development workshops and requirements gathering activities
- Works closely with enterprise architecture team and platform product owner
- Assists in migrating configuration across instances to ensure effective Release Management practices
- Assists and/or directly contributes to the design, development, and maintenance of all ITSM features and functions, i.e., Incident, Change, Problem, Service Catalog and Service Portal, Service Mapping and CMDB Health and maturity
- Demonstrates a strong background in designing platform governance, ensuring development team alignment, and ensuring that priority demands are effectively executed, alongside the development team, product owner, and SCRUM master
- Apply extensive experience administrating the ServiceNow platform: Business Rules, UI Actions, UI Policies, Client and Server Scripting, Roles, User and Group Administration, MID Servers, Service Mapping, and SLAs
- Plan, test, and execute the upgrading of the ServiceNow platform
- Update and maintain a comprehensive testing protocols for ServiceNow instance upgrades with the purpose of certifying all integrations and business processes for use after the upgrade completes
- Design, implement, test, document, and deploy existing technical processes, such as integrations, scheduled jobs, import sets and transform maps, UI design, and platform notifications
- Enhance existing out of box and customized platform and portal features and capabilities, including scoped applications and external application integrations
- Review technical requirements to ensure that they are provided in sufficient detail to be accurately estimated
- Draft technical process documentation
- Develop and maintain/enhance existing scripting in ServiceNow
- Create, configure, and manage integration endpoints using various authentication methods like OAuth, Basic, and HMAC
- Design, develop, and maintain Service Catalog Items with varying levels of complexity, using Flow Designer
- Create and maintain web service technologies for inbound and outbound transactions (RESTful, JSON, HTTP, SSL, XML, and GIT)
- Excellent written, oral, instructional, and interpersonal skills with focused motivation and a positive attitude.
- Display the ability to be a natural self-starter, high engagement, and a strong focus on customer service and on time service delivery
- Service Portal Design and Catalog Taxonomy
- ServiceNow Mobile Development
- Ability to manage and lead the development work of vendors working in the ServiceNow platform
- Readiness to mentor and share technical knowledge with service management team
- Effectively manage multiple workstreams concurrently while maintaining a high level of attention to detail
- Capable of adapting to change and able to work independently and as part of a team
- Ability to apply strong problem analysis skills
- Design and build connections/spokes/service graphs using Integration Hub (Automation Engine) in to build connectivity between ServiceNow and proprietary and non-proprietary applications.
Key Requirements and Technology Experience:
- Skills-ServiceNow, ServiceNow Discovery, ServiceNow Service Mapping, CMDB, ITOM, AWS/Azure, API/APIs, ITSM, ITIL.
- 4-yr College Degree, preferably in Information Technology
- ServiceNow Tokyo or higher.
- Agile (SCRUM) Development Methodology.
- Jira and/or ServiceNow Agile.
- SDLC Methodology.
- ITIL Standards.
- Experience with programming languages, i.e., Javascript, XML, HTML, CSS, Angular, REST.
- Knowledge of ServiceNow platform capabilities and features.
- (ServiceNow) Strategic Portfolio Management.
- (ServiceNow) Performance Analytics.
- (ServiceNow) HAMPro & SAM.
- (ServiceNow) SecOps and IRM.
- (ServiceNow) Cloud Provisioning and Governance.
- Knowledge of industry-leading Event Management tools.
- Interface with technical and non-technical support specialists regarding problem determination and resolution.
- Leverage public speaking skills to deliver presentations and lead discussions and presentations.
- Display high adaptability to continuous changes of objectives and priorities.
- Effective time management that allows efficient scheduling for the entire development process to ensure on time deliveries, and hold development team members accountable to deliverables.
- 5+ years of experience supporting and implementing ServiceNow in a large I.T. environment.
- 3+ years of experience supporting, optimizing and maturing both service management, CMDB, and Asset Management practices.
- CAMP, CSAM, CITAM, or CHAMP certification from IAITAM.
- CMDB/Discovery/Service Mapping Fundamentals.
- ServiceNow Certified Admin, Developer, or Implementation Specialist.
- Certified ITIL Professional.
Our client is a leading Automotive Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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